ABOUT US

At Kili Technology, our mission is to empower businesses to transform unstructured data into high quality data to dramatically accelerate the build of reliable AI.

To keep growing our data-centric AI platform, we’ve secured over $30 million from tier 1 VCs (Serena Capital, Headline, Balderton) and support from top business angels (CEO Algolia, CEO Datadog, and others..)

Our platform helps organizations such as SAP, Louis Vuitton and Airbus to accelerate their Machine Learning projects with excellent quality training data.

At Kili Technology it is key to ensure an environment where all our talents feel empowered to create and take risks together. Our goal is to foster our culture based on care, honesty, curiosity while being ambitious.

ABOUT THE ROLE

The success of our customers is extremely important at Kili Technology. Making sure customers successfully go live, see the value, and feel comfortable asking for support is critical. By supporting them in their journey, we assure sustainable revenue and are able to create strong relations that will lead to expansion. This is why we have created the Solution Team.

Our Solution Team is looking for a Solution Deployment Engineer to be responsible for new implementations & upgrades of our growing customer portfolio from the planning to the go-live.

You will play a key role in our team, as you will lead the project lifecycle from the Planning to the Go-Live. This is a role with a strong customer interface, you will also work closely with our engineering, and technical teams to ensure the success of our projects. You will report directly to the Customer Solution Lead.

Key Responsibilities:

• Architect and implement Kili OnPremise solution by ensuring that customer needs have been met and that the solution is fully functioning according to specification, to establish and maintain a relationship of trust with our customers.
• Perform integration testing on customer deployments: review the results of existing automated tests, and suggest new tests to the development squads.
• Continuously improve deployment and upgrade processes by implementing best practices and writing process documents/ documentation, and operating manuals to deliver high-quality services to our customers.
• Responsible for internal escalations in case of blocking points so the Solution Team can quickly implement an action plan with the customer sponsor.
• Collaborate with other teams to solve complex technical challenges based on stakeholder needs and work proactively towards success.
• Collaborate with Kili’s product management, engineering, and technical teams to help identify new features and product improvements to speed up deployment and upgrade times.
• You’ll use the following tools: GitLab, Linear, Freshdesk, Notion, Slack, Datadog, 1Password, Auth0.

ABOUT YOU

Your profile : 

• You have a minimum of 4/ 5 years of experience as a Deployment Engineer or a similar role preferably at an integrator company.
• You have experience in writing process documents/ documentation, and operating manuals.
• You are innovative, autonomous, agile, and have strong problem-solving capabilities.
• You are a team player with good interpersonal skills.
• You have leadership skill and are able to drive change.
• You have project management skills and are customer service oriented.
• You have excellent oral and written communication skills and are fluent in English and French.

Technical skills required: 

• Configuration management: git, merge request, collaborative work, documentation, deployment procedure.
• Linux: shell, scripting, operation (nice to have administration).
• Operation: analytic, troubleshooting competencies.
• Containers and orchestration: docker, kubernetes, docker-compose, helm, ingress controller (nginx).

Nice to have skills: 

• Programming skills: Python, NodeJS, TypeScript, React.
• Containers and orchestration: image layer optimization, image best practices (CVE, non-root user, etc)
• Security: SSO, LDAP, OIDC, VPN.
• Infra as code, Ansible, Terraform.
• Cloud infrastructure: GCP, AWS, Azure, Open Stack.
• Linux flavor: Red Hat, Debian, Ubuntu, Alpine.
• Postgresql, Redis.
• MinIO.

What we offer : 

• The opportunity to work in an international and friendly work environment
• Flexible work organization and access to remote work
• Afterworks every Thursday and 2 off-sites per year

Kili is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status or on the basis of disability.

Applying at Kili is also the opportunity to access a broader network. Should we not proceed with a job offer, we would be pleased to refer you to the Talent Club. The talent club was created by Serena and aims at offering talents great opportunities in innovative companies (Dataiku, Malt, Libeo…)